Delivery
How To Order
Order online or by calling 781-66-PEDAL from anywhere in the world. Our sales staff is available to take orders, give advice and answer questions Monday-Saturday 10:00 am-5:00pm Eastern. For fastest reply, use email as emails are checked daily between 8:00am-11:00pm Eastern.
Payment Policies
We accept cash (local only), checks (we ship mail orders after your check has cleared), all major credit cards and PayPal.
Shipping Rates
Please proceed to checkout to view shipping rates. Most items going to USA adresses (under $149) will be $7.99-$12.00. Most International orders will be $25.99-$45.00. We ship USPS Priority for most items going to USA addresses. Other services available are 3 day, 2 day and next day. We can also ship your order with FedEx, UPS or DHL.Most Orders over $149 shipped to the lower 48 US States will ship free!
International shipping prices and shipping costs do not include VAT or other import taxes which may vary from country to country. Taxes/customs and import fees are charged by your country, Guitar Pedal Shoppe has no influence over these charges. Buyer is responsible for all import taxes and duty fees.
Lowest Price Guarantee
GPS takes care of you before and after the sale. If you find a lower advertised shipped price on any item we carry, give us a call and we'll match it! If you find it after you've made your purchase simply show us a copy of the current ad, email, written quote or catalog within 7 days of your purchase and we'll refund the difference. This excludes blowouts, discontinued merchandise, factory seconds, MAP Violations, floor and demo models. Prices must be printed in a local or national ad. Products must be brand new in a factory sealed box with warranty.
14 Day Return for Merchandise Credit or Exchange
We're so sure you'll enjoy shopping with us that if for any reason, you're not completely satisfied with any item you receive from Guitar Pedal Shoppe, simply call us within 14 days of the time you receive your merchandise for either a full in-store credit, or exchange - all entirely up to you. Items must be in brand new, factory fresh, resalable condition with all original packing materials, warranty cards and owners manuals, and show no signs of wear or abuse. All returns are subject to inspection. Special order items that are not normally stocked are non returnable. Ask if your purchase qualifies before you buy. Credit/exchange is for merchandise only and does not include any shipping charges. No refunds are issued in any case. Layaways are good for 60 days and layaway deposits are non refundable.
Early Order Cancellation
All deposits are non refundable. Lots of our products are special orders and in many cases your order has to be built for you at the factory. This is what makes a lot of our products special. Once your order is started, it's being put together just for you. For this reason we ask that you don't cancel your order after you place it with us. If for some reason you absolutely have to cancel your order with us, we will assess you a 25% cancellation charge. This amount is equal to 25% of your total order amount. Ask us before you place your order to see if what you're purchasing is considered a special order.
Damaged Merchandise
Do not accept your shipment if the package shows any signs of external damage. After the item is returned to us we will ship you a replacement. If you receive incorrect or defective merchandise, please call 781-66-PEDAL within 5 days for a return authorization number.